"Always be curious about a few things when you are considering whether to join a company’s customer service organization:

• What training do they provide new employees?
• What is their ongoing commitment to career development?
• Do they have a clear vision around career growth?

The answers to these questions will tell you a tremendous amount about how committed a company is to their employees and how much they care about their customers.

Pacific Life provides several months of training, employees receive consistent and regular feedback on how they can be better, and we are passionate about supporting long-term career growth at Pacific Life."

–Frank Boynton, VP Customer Service, Pacific Life