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Legal Information & Website Use
View our legal terms and information regarding the use of our website.
Our Social Media Policy
View our guidelines for our social media sites.
Pacific Life respects and values the privacy of its customers and website visitors. We have established a set of privacy policies that outline our privacy practices and the privacy rights available to you as a customer or a visitor to our website. To find out more about how we collect, use, maintain, protect and share your information, please review our privacy policies.
Online Privacy Policy
Information about our policies on protecting your privacy online.
Customer Privacy Notice
Information about our policies on protecting your privacy specifically for Pacific Life customers.
HIPAA Notice of Privacy Practices
Review our privacy practices for HIPAA covered products.
California Producer Privacy Notice
Information about our policies on protecting your privacy specifically for Pacific Life producers.
US Employee Privacy Notices
Review our privacy practices for employees.
Applicant Privacy Policy
Information about our policies on protecting your privacy specifically for Pacific Life job applicants.
Your Privacy Choices
To exercise your rights under the applicable insurance regulations and CCPA.
If you have questions about our privacy practices, please contact us.
Climate Risk Disclosure
Read our responses to the NAIC Climate Risk Survey in alignment with the Task Force on Climate-related Financial Disclosures (TCFD).
Environmental Policy
Read about our efforts to create a positive impact for the planet.
Human Rights Policy
Read about our efforts to respect and promote human rights.
Responsible Marketing Policy
Pacific Life maintains a compliance program designed and tailored to review and provide guidance consistent with all applicable laws and regulations pertaining to responsible and fair marketing.
Responsible Investment Policy
Investing responsibly is a key pillar of Pacific Life’s Corporate Social Responsibility program.
Responsible Product Offerings Policy
Read about our efforts to design and manage products and services that enhance the company’s financial strength for the benefit of its mutual policy owners.
New York Confidentiality for Domestic Violence Victims and Endangered Individuals
Information about New York Insurance Law §2612.
Service of Process
Instructions for serving Pacific Life.
Transparency in Coverage provisions of the Affordable Care Act (ACA)
Access the machine-readable file containing information related to Pacific Life Insurance Company’s group health plan.
Occupational Health and Safety Policy
This policy outlines our commitment to implementing effective health and safety practices and complying with relevant laws and regulations.
Anti-Fraud Policy
Information for our employees about identifying and reporting evidence of fraud.
Antitrust and Unfair Competition Policy
Information for our employees about avoiding engagement in antitrust and unfair competition practices.
Code of Conduct
For nearly 160 years, our employees have served as the proud stewards of our brand, preserving our integrity, and our reputation as an ethical company.
Gifts & Anti-Bribery Policy
Information for our employees about giving and receiving gifts and entertainment and avoiding bribery and other inappropriate payments.
Insider Trading Policy
Information for our employees about Insider Trading and protecting material non-public information.
Preventing Harassment, Discrimination, and Retaliation Policy
Information for our employees about preventing harassment, discrimination and retaliation.
Protection and Proper Use of Confidential and Restricted Information
Information for our employees on protection and proper use of confidential and restricted information.
Reporting Violations, Seeking Help, and Raising Concerns
Information for our employees on reporting violations of our Code of Conduct and the importance of raising concerns.
Please visit our Enterprise Procurement page for more information.
If you wish to contact us, you can: