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Pacific Life is committed to communicating with customers and clients with honesty and integrity. Our marketing efforts are aligned with our Code of Conduct and our Third Party Code of Business Conduct, promoting ethical conduct from our employees and contractors. It is expected that our employees communicate clearly and truthfully in all business matters. In alignment with our CSR program, we intend to instill trust and confidence with our customers and positively contribute to our communities. We strive to avoid communications that may be considered offensive or negative.
Internal guidelines inform our content development, review, and tracking, including how products and services can be marketed or sold. These guidelines also apply to the required licensing, communications, and behaviors of those who are responsible for selling our products and services.
Pacific Life maintains a compliance program designed and tailored to review and provide guidance consistent with all applicable laws and regulations pertaining to responsible and fair marketing.
Updated as of 8/2/24