Customers

Life Goals
Products

back
- Annuities Pacific Life offers a variety of annuities designed to help grow, protect, and manage retirement savings turning it into steady, reliable lifetime income based on your personal preferences and goals.
- Life Insurance Life insurance is most commonly used to help protect your family from any financial effects of your and/or your spouse's death. Protect your family's financial well-being with life insurance, which can pay a death benefit to help replace a lifetime of your loved one's lost earning potential.
- For Institutions Whether you’re looking for a de-risking strategy for your company’s pension plan, want to provide financial security to your retirees, or looking for a strong investing partner, Pacific Life has the solutions and experience to help you succeed.
  - Overview
  - Terms and Conditions
- Workforce Benefits Pacific Life is revolutionizing employee benefits by empowering you with a premier, comprehensive, friction-free, digitally native experience.
- Additional Solutions
Insights
About Us

back
- About Us Whether you’re protecting your loved ones or growing your assets, you’re highly invested in your financial future. And so are we. When you purchase life and retirement insurance, you’re buying a promise. A promise that today, tomorrow or ten years from now, we’ll be there. For nearly 160 years, we’ve fulfilled that promise. Our clients trust Pacific Life to protect what matters most to them—their families, their businesses, their futures.

Customers

How we treat our current and prospective customers and business partners is paramount to fulfilling our long-term promises.

Pacific Life’s success is driven by our people.

We are committed to ethical conduct that starts at the top and governs every facet of our business, from protecting customers’ privacy and working with suppliers and partners, to investing responsibly and our products.

ALLIANCE FOR LIFETIME INCOME

Proud to be a founding member of the Alliance for Lifetime Income and its mission to educate Americans about the importance of protected lifetime income solutions. For more information, visit www.protectedincome.org or click below.

Learn more

Our Awards & Recognition

COMPLIANCE & ETHICS

Our Code of Conduct

Our values-based approach to business has been a key element of our culture and success. For nearly 160 years, our employees have served as the proud stewards of our brand, preserving our integrity, and our reputation as an ethical company. The principles in our Code, Live the Pacific Life, It Starts with Me, ensure the honest and fair treatment of each other, our customers and our business partners. Together, these standards epitomize our business philosophy: Doing the Right Thing.

Third Party Code of Business Conduct *

Privacy and Security

Our customers entrust us to safeguard their personal information, which is why we are committed to ensuring their information is always protected. As part of our Privacy Promise, access to personal information is limited to those who need it to help service, maintain, and grow our relationship with you. We have policies that maintain the physical, electronic, and procedural safeguards to protect the confidentiality of your personal information.

Read Our Privacy Promise

Cybersecurity

Pacific Life is committed to preserving the confidentiality, integrity, and availability of our information assets. This commitment is aligned with our business strategy and risk management processes via an enterprise-wide Cybersecurity Program aligned to the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF).

At Pacific Life, we recognize that our people are a critical component of our Cybersecurity Program as they are the first line of defense in protecting data, systems, and assets. As such, the Training and Awareness program provides formal role-based annual cybersecurity training for employees and contractors, as well as informal training in the form of town halls, newsletters, and gamified exercises. Robust phishing simulation technology and training are also provided to ensure that all employees and contractors know how to identify and report potential phishing threats.

Responsible Investing

Responsible investing is not only good for the environment and society, but also key to our long-term financial strength and our mission to help our clients and their families attain peace of mind and financial security. We continually evolve our investment processes and incorporate environmental, social, and governance (ESG) factors to better align our decision making with our duty to invest responsibly. Building on our Responsible Investment Policy, Pacific Life is a signatory of the United Nations-supported Principles for Responsible Investment (UN PRI), underscoring our commitment to responsible investment and sustainable business practices.

Learn More

SUPPLIER DIVERSITY PROGRAM

Pacific Life is committed to maintaining a supplier base that is representative of the communities in which we live and work. In pursuing Supplier Diversity in our Procurement practices, we seek to provide business opportunity for enterprises owned by or employing underrepresented communities. This commitment reflects Pacific Life’s Core Values while enabling us to remain competitive and provide our clients and customers with exceptional products and services.

Learn More