Disaster Relief

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- Annuities Pacific Life offers a variety of annuities designed to help grow, protect, and manage retirement savings turning it into steady, reliable lifetime income based on your personal preferences and goals.
- Life Insurance Life insurance is most commonly used to help protect your family from any financial effects of your and/or your spouse's death. Protect your family's financial well-being with life insurance, which can pay a death benefit to help replace a lifetime of your loved one's lost earning potential.
- For Institutions Whether you’re looking for a de-risking strategy for your company’s pension plan, want to provide financial security to your retirees, or looking for a strong investing partner, Pacific Life has the solutions and experience to help you succeed.
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- About Us Whether you’re protecting your loved ones or growing your assets, you’re highly invested in your financial future. And so are we. When you purchase life and retirement insurance, you’re buying a promise. A promise that today, tomorrow or ten years from now, we’ll be there. For more than 150 years, we’ve fulfilled that promise. Our clients trust Pacific Life to protect what matters most to them—their families, their businesses, their futures.

Disaster Relief

Change Healthcare Cybersecurity Attack

Pacific Life is prepared to help you following the Change Healthcare cybersecurity attack. If you need special assistance during this time, please contact our customer service representatives at (855) 810-3301, or email questions.workforcebenefits@pacificlife.com.

Arkansas

Between May 24 through May 26, 2024, the state of Arkansas endured severe storms and tornadoes that caused widespread property damage, displaced residents, and resulted in loss of life. In light of the Arkansas Insurance Department (AID) Bulletin No. 7-2024, which requests insurers to offer contractual relief to affected citizens, Pacific Life will provide accommodations for impacted policyholders.

Moratorium period: May 26, 2024 – July 25, 2024
Designated Area: Benton, Washington, Carroll, Madison, Boone, Marion, Baxter, Fulton, Sharp, Izard, Independence, Stone, Cleburne, Van Buren, Searcy, Pope, Newton, Crawford, Franklin, Johnson, Sebastian, Scott, Logan, Yell, Perry, Conway, Faulkner, and White counties.
Pacific life will work with policyholder who request to repay the premiums that become due during the 60-day period by either allowing a repayment plan or extending the repayment deadline for the full amount.
Policies with GPE date in the effective period: Upon the request of those affected by the tornado, Pacific Life will work with policyholders to extend grace periods that fall within the effective period for policyowners residing in the designated counties.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance. Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation. Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
For all other Pacific Life policy numbers, please call (800) 800-7681.