On August 25, 2024, Alaska experienced a severe storm and landslide resulting in major damages and loss of life. Following the Alaska DOI Bulletin B24-10, which encourages insurers to assist affected citizens, Pacific Life is providing accommodations for affected policyholders in designated areas:

• Moratorium period: August 26, 2024 – September 25, 2024
• Designated Area: Ketchikan County
• Policies lapsing during moratorium: Pacific Life is reinstating policies and extending GPE dates by 30 days. If the 30-day extension does not get the policy’s GPE past September 25, 2024, the extension will go to the next monthiversary. Notification letters will be sent to policyowners.
• Policies with a GPE date during moratorium: Pacific Life is extending GPE dates by 30 days. No notification will be sent to policyowners. Routine lapse notices will be mailed at the end of the extended grace periods.
• Policies entering grace during moratorium: Policies with a GPE date outside of the moratorium will not have extensions. No notification will be sent to policyowners. Routine grace notices will be mailed.

Consideration will be given to other policyholders that may have been impacted and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681.

Between May 24 through May 26, 2024, the state of Arkansas endured severe storms and tornadoes that caused widespread property damage, displaced residents, and resulted in loss of life. In light of the Arkansas Insurance Department (AID) Bulletin No. 7-2024, which requests insurers to offer contractual relief to affected citizens, Pacific Life will provide accommodations for impacted policyholders.

• Moratorium period: May 26, 2024 – July 25, 2024
• Designated Area: Benton, Washington, Carroll, Madison, Boone, Marion, Baxter, Fulton, Sharp, Izard, Independence, Stone, Cleburne, Van Buren, Searcy, Pope, Newton, Crawford, Franklin, Johnson, Sebastian, Scott, Logan, Yell, Perry, Conway, Faulkner, and White counties.
• Pacific life will work with policyholder who request to repay the premiums that become due during the 60-day period by either allowing a repayment plan or extending the repayment deadline for the full amount.
• Policies with GPE date in the effective period: Upon the request of those affected by the tornado, Pacific Life will work with policyholders to extend grace periods that fall within the effective period for policyowners residing in the designated counties.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance. Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation. Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681.

Beginning August 18, 2024, Connecticut experienced severe storms resulting in devastating flooding and damages. Following the Connecticut Insurance Department Bulletins IC-29 and IC-31, which encourages insurers to assist affected citizens, Pacific Life is providing accommodations for affected policyholders in designated areas:

• Moratorium period: August 19, 2024 – December 1, 2024
• Designated Area: Fairfield, New Haven, and Litchfield counties
• Policies lapsing during moratorium: Pacific Life is reinstating policies, extending GPE dates by 60 days, and will extend further if needed. Notification letters will be sent to policyowners.
• Policies with a GPE date during moratorium: Pacific Life is extending GPE dates by 60 days and will extend further if needed. No notification will be sent to policyowners.
• Policies entering grace during moratorium: Policies with a GPE date outside of the moratorium will not have extensions. No notification will be sent to policyowners. Routine grace notices will be mailed.

Consideration will be given to other policyholders that may have been impacted and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681.

On September 26, 2024, Hurricane Helene made landfall in Florida, resulting in severe winds, intense rainfall, flooding, and loss of life. In light of the Florida Office of Insurance Regulation (OIR) Emergency Order 400385-24, Pacific Life will provide assistance to impacted policyholders in designated areas.

• Moratorium Period: September 26, 2024 - December 10, 2024
• Designated Area: Alachua, Charlotte, Citrus, Columbia, Dixie, Gadsden, Gilchrist, Gulf, Franklin, Hamilton, Hernando, Hillsborough, Jefferson, Lafayette, Lee, Leon, Levy, Liberty, Madison, Manatee, Pasco, Pinellas, Sarasota, Suwannee, Taylor, and Wakulla counties.
• Policies lapsing during the moratorium period: Pacific Life is reinstating policies and extending GPE dates by 60 days, with further extensions if needed. Notification letters will be sent to policyowners.
• Policies with a GPE date during the moratorium period: Pacific Life is extending the GPE date by 60 days, with further extensions if needed. No notification will be sent to policyowners.
• Policies entering grace during the moratorium period: Policies with the GPE outside of the moratorium will not have extensions. Grace notices will be mailed routinely.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation. Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681.

On September 13, 2024, Louisiana endured severe winds, intense rainfall, and flooding caused by hurricane Francine. Consequently, the Louisiana Department of Insurance (LDI) implemented Emergency Rule 49 to offer contractual relief to affected residents. Pacific Life will extend support to impacted policyholders in designated areas.

• Moratorium Period: September 9, 2024 – October 9, 2024
• Designated Area: Ascension, Assumption, Cameron, East Baton Rouge, Iberia, Iberville, Jefferson, Lafayette, Lafourche, Livingston, Orleans, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St. James, St. John the Baptist, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Vermilion, Washington, and West Baton Rouge.
• Policies that lapsed during the moratorium period: Pacific Life is reinstating the policies and extending their GPE date by at least 30 days. If a 30-day extension does not extend the grace period outside of the moratorium, the policy extension will go to the next monthiversary. Notification letters will be sent to policyowners.
• Policies with GPE date within moratorium period: Pacific Life is extending the GPE date by at least 30 days.
• Policies that enter grace during the moratorium period: Policies with the GPE outside of the moratorium will not have extensions. Grace notices will be mailed routinely.
• Long Term Care Policyowners: For policies beginning with ‘LTC,’ policyowners who can provide evidence of employment in the designated parishes during the effective period may request a 30-day extension of their grace period. Policyowner must contact Pacific Life for this accommodation.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681

On September 27, 2024, Hurricane Helene made landfall, impacting North Carolina with widespread flooding, numerous landslides, and significant damage. Many homes and businesses were destroyed, while critical infrastructure, including roads and bridges, sustained severe damage. In response to NC Department of Insurance (DOI) Bulletin No. 24-B-13, which urges insurers to support affected citizens, Pacific Life is providing accommodations for policyholders in designated areas.

• Moratorium Period: September 30, 2024 – November 29, 2024
• Designated Area: Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes, and Yancey counties, as well as the Eastern Band of the Cherokee Indians of North Carolina, which includes Swain, Jackson, Cherokee, Graham, and Haywood counties.
• Policies lapsing during the moratorium period: Pacific Life is reinstating the policies and extending their GPE date by at least 60 days. If a 60-day extension does not extend the grace period outside of the moratorium, the policy extension will go to the next monthiversary. Notification letters will be sent to policyowners.
• Policies with GPE date within moratorium period: Pacific Life is extending the GPE date by at least 60 days.
• Policies that enter grace during the moratorium period: Policies with the GPE outside of the moratorium will not have extensions. Grace notices will be mailed routinely.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681.

Hurricane Helene struck South Carolina on September 27, 2024, resulting in tragic fatalities, widespread flooding, and considerable damage to homes and infrastructure. In alignment with the SC Department of Insurance (DOI) Bulletin No. 2024-12, which calls for insurers to support affected residents, Pacific Life is providing assistance to all impacted policyholders in South Carolina.

• Moratorium Period: September 26, 2024 - November 25, 2024 (Subject to extension by the DOI)
• Designated Area: Entire State
• Policies lapsing during the moratorium period: Pacific Life is reinstating the policies and extending the GPE date by a minimum of 60 days, with the possibility of further extensions if necessary. Notification letters will be sent to policyowners.
• Policies with GPE date within moratorium period: Pacific Life is extending the GPE date by at least 60 days, will extend further if needed.
• Policies that enter grace during the moratorium period: Policies with the GPE outside of the moratorium will not have extensions. Grace notices will be mailed routinely.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681.

Hurricane Helene struck the state of Tennessee on September 26, 2024, resulting in tragic fatalities, widespread flooding, and considerable damage to homes and infrastructure. In alignment with Executive Order No. 105, which calls for insurers to support affected residents, Pacific Life will provide accommodations for impacted policyholders.

• Moratorium period: September 26, 2024 - November 25, 2024 (Subject to extension by the DOI)
• Designated Area: Statewide
• Policies lapsing during the moratorium period: Pacific Life is reinstating the policies and extending the GPE date by a minimum of 60 days, with the possibility of further extensions if necessary. Notification letters will be sent to policyowners.
• Policies with GPE date in the moratorium period: Pacific Life is extending the GPE date by at least 60 days, will extend further if needed
• Policies entering grace during the moratorium period: Policies with the GPE outside of the moratorium will not have extensions. Grace notices will be mailed routinely.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact Pacific Life for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

• For Pacific Life policy numbers beginning with “2L,” please call (844) 276-0193.
• For all other Pacific Life policy numbers, please call (800) 800-7681.