What initially attracted you to join Pacific Life and how has your career path evolved?

When I first considered joining Pacific Life, I was drawn to the company's strong reputation for integrity and commitment to its customers. The opportunity to work for a company that values innovation and supports its employees' professional growth was a compelling factor in my decision. Over the last 8 years, my career path at Pacific Life has been a journey of continuous learning and evolution. Starting as a Project Manager eager to make an impact, I have grown into the role of Technology Project Portfolio Director, where I oversee a diverse range of strategic initiatives involving technology.

What is your role today? What are your job responsibilities and what does a typical day look like for you?

In my current role as the Technology Project Portfolio Director at Pacific Life, I am responsible for overseeing the strategic direction and execution of technology initiatives that align with our division’s and company's goals. My typical day is a blend of planned and unplanned activities that need collaboration, strategy, and innovation.

Throughout the day, I participate in various problem-solving activities where we brainstorm solutions, share insights, and make decisions that drive our projects forward. I also dedicate time to mentor and support my team members, fostering an environment where everyone can contribute their best work.

One of the most rewarding aspects of my role is seeing the tangible impact of our projects on the business. Whether it is through resolving issues for the team, enhancing customer experiences, improving operational efficiencies, or introducing innovative technologies, the work we do is vital to Pacific Life's success.

Could you share a milestone that you're particularly proud of achieving?

Throughout my tenure at Pacific Life, I have had the privilege of contributing to several impactful projects that have not only advanced our company's technological capabilities but also enriched my professional journey. One of the most significant milestones was my involvement in the launch of our Workforce Benefits business, where I managed a diverse range of initiatives aimed at enhancing our operational efficiency and customer engagement. This role allowed me to collaborate closely with all the team members, fostering a start-up environment of shared learning and innovation.

As the Technology Project Portfolio Director, I played a key role in streamlining our project management processes, ensuring that we delivered high-quality technology solutions on time and within budget for the organization. This not only improved our internal workflows but also demonstrated our commitment to excellence and strategic planning.

These experiences have been instrumental in shaping my approach to technology leadership, emphasizing the importance of agility, collaboration, and customer-centricity. They reflect Pacific Life's dedication to empowering its employees to lead and innovate, making it a truly rewarding place to build a career.

How has Pacific Life supported your career growth and development?

Pacific Life has been instrumental in supporting my career growth and development, for which I am incredibly grateful. Pacific Life has provided access to a wide range of leadership training programs and workshops that have allowed me to enhance my skills and stay abreast of the latest industry trends. The guidance I have received from my managers and skip managers has been invaluable. Their mentorship has helped me navigate challenges and seize opportunities to advance in my career.

What do you enjoy most about working on our Technology team? Do you have any favorite memories or team achievements?

Something I truly enjoy about the Technology team at Pacific Life is our collaborative spirit. Being part of a team that values diverse perspectives and collective problem-solving is incredibly rewarding. Each day, I work alongside talented professionals who bring a wealth of knowledge and creativity to our projects.